A message to our clients about COVID-19

Written by Caroline Austin

On March 13, 2020
Love Glow Studio Coronavirus (COVID-19) Update

To Our Amazing Love Glow Studio Clients,

As we monitor the situation regarding the coronavirus (COVID-19), we want to update you on the actions we’re taking for LGS clients and team members.

Beginning March 13th and for the next (2) weeks, we will waive all cancelation fees if you are unable to attend an appointment due to the coronavirus or related external situation. Please book your appointment with confidence, knowing we have you covered if the illness impacts your life.

We are requesting all clients who have traveled internationally within the last (3) weeks to reschedule any upcoming appointments as a precautionary measure unless you have been cleared by a medical professional. If your appointment is within the next 24 hours, please call or text (469) 518-8195, and a team member will help you reschedule for a later date.

If you are feeling unwell, we ask that you use caution and reschedule your appointment to a later date. Your recovery is important to us, please call, or text (469) 518-8195 and a team member will assist you.

The LGS Studio always keeps the highest sanitary standards. Treatment rooms and equipment are disinfected after each procedure. Team members maintain strict hygiene standards before, during, and after procedures. Our team members will perform additional rounds of disinfecting common areas.

We will have hand sanitizer/hand soap and tissues available throughout the Studio and encourage our customers to follow the CDC’s suggested hygiene practices to reduce the spread of the virus.

We are encouraging our team members to monitor their health and well-being closely. We are asking our team members to stay home if they, or someone in their household, are sick. We always provide hand sanitizer/hand soap and tissues in our break-room and enforce strict hygiene standards.

The entire LGS staff appreciates your support, cooperation, and, most importantly, your business during these stressful and unfamiliar times. We plan to remain open and operate business as usual until further notice. Staying open will help support our families, and team members, and your business is essential to us.

Thank you from the entire Love Glow Studio family.


Caroline Austin and Dr. LeAnn Haddock

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